News & Events
26 th August 2008
From Strength To Strength
We are delighted to announce that due to the ongoing success of our office in Essex, we have now opened another office in central London.
The new office, which officially opened on 25th August, also brought with it the introduction of a new team, which is headed by Regional Sales Manager, Mark Day.
For further information please call our new office on 0207 704 3770, and to view the address details for this office please visit the 'Contact Us' section of the website.
4th August 2008
Moving Up In Norwich
We are delighted to announce that our Norwich Sales Office is relocating to larger premises in the Framingham Pigot area of Norwich.
NCS opened it's first office in Norwich just over a year ago and due to it's on-going success we have recently out-grown our office based in Rackheath. The new office which officially opened on 21st July provides a modern working environment for our sales operation.
For further information please call us on 01508 495 710, and to view the new address details for this office please visit the 'Contact Us' section of the website.
2nd July 2008
Toshiba Release Their Fastest Ever Colour!!
Introducing three new colour systems with pin sharp, accurate colour which represent the cutting edge in terms of sophistiated imaging with unparalleled ease of use.
The new colour series developed using new technology, allows Toshiba to play a much greater role in the colour market. Businesses deploying the new MFP range are able to print high quality colour documents in-house, saving cost and time.
2nd July 2008
"and the award goes to...
NCS, for a second year running"
NCS scooped the prestegious "Best Overall Performance" award for a second year running at the annual 'Toshiba Gala Ball' which was held at the exclusive Hangar 7 (Red Bull HQ) in Austria last month.
Toshiba's Top 10 Dealers were present at the Awards Ceremony which was hosted by Toshiba's Adam Sheppard (Managing Director) and Colin Creed (Indirect Sales Director). NCS Group MD, Dil Srivastava, commented "We are delighted to receive this award as it recognises our continued commitment to be the leading provider of Document Solutions in the UK, a position we continually strive to maintain."
Pictured above (left to right): Colin Creed (Sales Director, Toshiba) with Dil Srivastava (MD, NCS)
1st June 2008
You Speak, We Listen!
In response to customer demand we are delighted to announce exciting new improvements in Service Desk provisions throughout our IT Department.
We have recently introduced a service desk Call Management Specialist as first line response, to ensure all calls are expedited quickly and escalated if required. As well as this, our customers will also benefit from the addition of a new Communications Specialist whose capabilities include telephony, local and wide area networking and server technologies.
With these and many other planned improvements, we hope to bring greater benefits and improve the service we offer our customers.
5th May 2008
Improving the Customer Experience
We have recently embarked on a major re-development project to overhaul our customer data systems. The improvements are expected to be rolled out in a phased approach over the next 12 months at which point our customers can begin to see the true benefits of the investment via improved levels of customer service.
All customer information will become centralised, therefore our Account Managers will have the information they need at their fingertips, ensuring that the customer experience is greatly enhanced.
5th April 2008
Annual Award Dinner Dance
Once again NCS enjoyed our 5th Annual Awards Dinner Dance, which marked a very successful 20 years in business. This is a major mile stone which prompts us to look back and reflect on the hard work, partnerships, the highs and the lows, that we have experienced along the way.
Since we began, back in 1988, our business has grown from strength to strength, which made our annual dinner dance a poignant time to get together to acknowledge and celebrate that success.
Looking forward, we hope NCS will continue to grow and develop over the next 20 years, as it has the last, and we would like to take this opportunity to extend our thanks to our loyal customers in making NCS the success that it is today, long may our relationships continue.
10th March 2008
Inspiring Success
NCS are continually looking at ways to push the boundaries in training and development.
Recently, members of our sales teams from all over the UK have been taking part in a motivational development course ran by Inspiru.
Inspiru have worked extensively with our business to encourage our staff to fulfill their potential and ultimately improve our business performance.
7th February 2008
Strength In Numbers
Last month NCS made three senior appointments that are set to further strengthen the Ericsson team at NCS. We are delighted to announce the appointment of Duncan Martin, formally of Ericsson UK, who will be responsible for Business Development. Tony Cowen joins us as Regional Service Manager for North West of England and Stephan Frank joins us as Service Delivery Manager.
NCS Sales Director, Terry O'Rorke, says "All 3 appointments are very welcomed additions to our team and this demonstrates our ongoing commitment to develop our skills and expertise in Ericsson and to strengthen our telecommunication portfolio across the UK."
5th February 2008
Ericsson Mobile Organiser
Since its launch in early 2005, the Ericsson Mobile Organiser (EMO) push email solution has earned wide acceptance among operators and enterprises alike. EMO is a leading true push e-mail and personal information management (PIM) solution. It allows users to keep in contact with their customers, respond to urgent requests, stay updated with work, and manage their mailbox while on the move. EMO itself improves the simplicity and convenience of mobile working by offering smartphone users secure push access to PIM applications, including e-mail, contacts, calendar and meeting requests. It enables mobile users to keep fully up-to-date, with e-mail and calendar dates pushed out in real time, without any need for proprietary hardware, special devices or operator tie-ins.
Call our Ericsson Telecommunications team on 01708 891 891 to find out more.
30th November 2007
Crackdown on Illegal Software
The Business Software Alliance (BSA) has chosen Glasgow for the first in a series of campaigns to be held across the UK. It has given businesses a grace period of 30 days to ensure that all their software is fully licensed and legal. Failure to comply could result in fines of up to tens of thousands of pounds. It is thought that up to a third of businesses have counterfeit software in their systems, without even realising.
For more information call our IT Solutions team on 0870 162 0325, and find out how you can stay one step ahead and avoid legal action.
28th November 2007
Youth Team Sponsorship
Here at NCS we continue our dedication in sponsoring Youth Sports Groups, and would like to congratulate our sponsored Scottish Youth MCC Team who finished 2nd
in the British Junior Motocross Championship.
Pictured left; Scottish Youth MCC Team
We also continue on with our support of Cartha Queens
Park Rugby Football Club, and will do so for the next
three seasons. We further proved our dedication to this
team by supplying the Children's Youth Section with
their rugby playing kits.
Pictured left; Tom Nolan (MD) with the youths from
Cartha Queens Park Rugby Football Club
16th November 2007
Children in Need
A very brave employee from the Belfast office, Simon Scott, had his legs waxed for Children in Need, raising an amazing £175. His silky smooth legs were the envy of many a female in NCS.
Also in our Glasgow office, the staff raised £87.71 which was matched by our MD, Tom Nolan, bringing the total to £175.42.
Pictured above; Simon Scott, during the leg waxing