Call Management
PanaStat
Panasonic Call Management Software - Make your telephone system work harder for your business
PanaStat Platinum gives you the power to take complete control for your telephone system and not only allows you to monitor how your system is being used, but also how cost-effective it is for your business. The software can analyse the data it takes from your business systems reviewing individual departments, lines, extensions and every call.
With Panastat Platinum, you can limit costs and optimise the performance of your telephone system by:
- Analysing the most expensive calls
- Monitoring levels of incoming and outgoing calls
- Checking how quickly the phone is being answered
- Making sure calls are not being missed
- Identifying abuse or misuse of the telephone
- Ensuring sufficient telephone cover is provided at peak times
- Improving customer service via the telephone
- Setting up cost centres to make departments responsible for their telephone calls