- Featured, IT Solutions, Office Equipment, Print, Telecoms
Subscribe to our Newsletter
Keep up to date with all the latest industry developments, product and service improvements and what’s happening at NCS.
Telecoms.
Unify your communications from a single provider. Agile voice, mobile and connectivity solutions for all business sizes.
Benefit from the autonomy of an entirely independent telecoms specialist. By cherry picking from the most advanced products and services in the market, we deliver comms solutions that offer the highest levels of flexibility and functionality whilst remaining truly customer centered.
“Amazing service”
“Our new hosted solution combined with the amazing service we receive from NCS has made the decision to expand to our second surgery so much easier knowing this area of our business will be well looked after”.
Battle Hill Dental Surgery
Hexham
Business Phone Systems.
A solution to fit your office setup.
Hosted
(Cloud-based) Systems
As the need for grows for more agile, mobile business communications – moving from legacy phone systems to a unified, cloud-hosted system becomes the obvious choice for businesses striving for more flexible, scalable, and cost-efficient communications.
Working in partnership with the UK’s leading providers Gamma, our hosted phone systems allow your entire workforce to use a centralised platform to deliver all your business communications via the internet. Bringing together messaging, video and phone features in one easy to use system. Whether your users are in the office, working from home, or mobile – this agile solution provides it all.
And because it’s cloud-based there’s no physical and costly hardware to install, maintain, or upgrade. All upgrades are automatic and free. It’s easy to set-up and offers greater management control made easy with an online portal.
Hosted Telecoms features
- Fully Inclusive Call Costs
- Flexible Mobile Working
- Online Management Portal
- Call Recording
- Music on Hold
- Call Forwarding & Divert
- Auto Attendant
- Hold Options
- Disaster Recovery Ready
- Future Proofed
Hosted IP Telephony gives business of all sizes access to a feature-rich, high-end business telecoms system in the cloud, offering real flexibility to streamline business communications.
Want to learn more?
On Premise (PBX) Systems
Working with telecoms specialists Mitel and Panasonic we offer our business customers, big and small, a wide range of telephone systems designed to meet their individual communications needs.
Our on-premise PBX systems offer powerful business telecoms solutions, we physically install the phone system on your premises to enable a range of features including call routing, call queuing, conference calling, auto attendants and hold music capabilities, among many other functions. Also now available with the option of VoIP and SIP trunking, your business can benefit from the improved features and significant line and call costs savings achieved from this technology.
Our on-premises systems can transform your business communications, while keeping costs low.
Unified Communications
As our workplaces innovate faster, digitisation continues to thrive on the concept that employees should be able to access the tools they need to perform, wherever they are, and whatever device they use. Unified Communication (UC) helps meet these challenges by streamlining communications tools into a single interface, improving user experience and productivity.
Seamless UC enables effective connection across your entire workforce and ensures that no matter where they work, your employees can still access the same secure systems, typically UC incorporates:
- Voice Calling
- Video Conferencing
- Instant Messaging
- File sharing
- Meetings
- Team collaboration
- Integrated Apps
'Made easy with NCS'
“We really didn’t appreciated how good NCS were to work with until Covid. At a time when small businesses are stressed enough our transition from office working to home working – to hybrid working – was made easy with NCS“
336 Financial Management
Edinburgh
Telecoms Success.
Read how we helped our friends at AMG by deploying our telecoms expertise.
AMG Consultancy Services Ltd
NCS helps AMG Consultancy Services optimise its telephony capabilities, improve productivity and significantly reduce costs.
Connectivity
Delivering fast, reliable access to your systems no matter your set-up.
Connectivity solutions to help your business thrive.
In a rapidly changing digital world, adopting the right connectivity solution is critical for any business that wants to harness the power of cloud based services and achieve their wider operational goals.
From broadband to mobile, NCS provide connectivity solutions that offer fast, secure and reliable access, no matter your business size or needs. Working hand in hand with the UK’s leading connectivity providers, we ensure that you select the right combination of services to suit your specific business requirements.
- Broadband
- ADSL
- LAN & WAN
- Leased Line
- MPLS Network
- 4G
- EFM
Our connectivity solutions are designed to deliver outstanding performance combined with robust security and resilience to maintain business continuity and protect your reputation.
Learn more about how our voice, connectivity and mobile solutions can help achieve your business communications goals by contacting our Telecoms Specialist.
Reach out today.
IP Telephony
IP Telephony (Internet Protocol Telephony) also referred to as VoIP is the term used to describe data communications which exchange phone calls, voice, fax and other forms of communications over the internet, where traditionally, voice calls would be carried via analogue PSTN lines IP Telephony transports this voice data in packets via a LAN (Local Area Network) or the internet.
In 2025, PSTN is being switched off by BT Openreach, which means everyone, including businesses, currently using PSTN-based services will need to move to another service; Voice over Internet Protocol (VoIP) provides the solution.
We can help organisation utilise IP Telephony with their legacy PBX phone systems, where data is transferred digitally on a LAN, and then transformed to analogue voice signals and sent to the PSTN. However, because of high costs associated with hardware and installation, Hosted VoIP is fast becoming the leading IP telephony solution.
With our hosted VoIP solutions, your IP phone sends digital data over the internet to our provider Gamma. Gamma handles the routing of calls, call queues, and everything else in the cloud. We can also use SIP trunking to connect a legacy IP PBX to the cloud to take advantage of any missing features.
Learn more about the communications possibilities that IP Telephony can open up for your business.
Lines & Calls
By selecting the best rates from our portfolio of national and international routes and by only using Tier 1 carriers, NCS can offer our business customers a range of call plans where pricing is simple, transparent and above all else cost effective. Switching to NCS will not affect the way you operate in any way – your calls simply cost less.
Our call tariffs can be applied to:
Telephone lines (PSTN/Analogue, ISDN2E and ISDN30E)
Number Translation Services
Non Geographic Services
Outbound Telephony
We can now take over your lines and call services without an engineer having to visit your office or change your phone set up in any way. The connection is completely automatic and free of charge.
Fixed Lines & Line Rental
NCS can offer businesses line rental at substantially reduced rates. Not only does this offer further savings, but if you combine your line rental with your calls and other telecoms services you receive one simple and easy to understand bill.
Mobile Solutions
Mobility has an ever growing importance in today’s business landscape. Organisations demand flexible comms infrastructures that enable workforces to access powerful voice, data and other dynamic features, no matter where they are.
Our innovate Mobile solutions have been developed to leverage the power of fixed telephony to your entire mobile estate. With outstanding levels of coverage combined with exceptional functionality to ensure your teams can meet the needs of customers and stakeholders on the go.
