Admin Positions.

Billing Manager

Job Types: Full-time, Permanent
Salary: £26,000.00-£35,000.00 per year

NCS is proud to be one of the largest office technology providers in the UK and as such have strong relationships with some of the world’s leading manufacturers which include Mitel, Panasonic, Lexmark, Toshiba and many more.


We are looking for an experienced Billing Manager who has an understanding of billing processes as well as people management. Previous billing experience is desired for this role, as is a excellent working knowledge of Excel and a proven ability to organise and manage a business critical department under tight deadlines.


The main purpose of this role is to ensure first class accurate billing so that all invoices are issued to customers in a timely and accurate manner. Reporting to the Service Director, your main duties will include but not be restricted to:

  • Manage all aspects of NCS Billing Department
  • Account Manage the NCS LCR customer base
  • Account Manage the NCS Print and Franking machine base
  • Ensure all Department solution are processed accurately, including Wholesale Line Rentals, Calls, mobile, broadband and hosted solutions
  • Manage Bill Run
  • Ensure procedures are established
  • Managing projects to strict deadlines
  • Maintaining the Billing system and ensuring that this is continually developed to meet the needs of NCS Business
  • Liaising with suppliers, taking ownership of delays and escalating when required
  • Ensure Customer Enquiries are resolved promptly
  • WLR Experience
  • Processing Mobile deals is desirable
  • Telecom Billing database experience desirable, Ebillz or similar
  • Telecoms Service Delivery Experience desirable
  • Experience in service delivery, provisioning or similar within an ISP/Telecoms company essential
  • Be a team player
  • A keen sense of commercial awareness
  • Good analytical skills
  • Solid IT system skills and experience
  • Telecommunications Knowledge
  • Must have Customer Service skills
  • Ability to work under pressure
  • Take ownership of problems
  • Think logically and laterally
  • Be a team player

Senior Account Manager

Job Types: Full-time, Permanent
Salary: £25,000.00-£50,000.00 per year

· OTE: £50,000 – uncapped (on top of basic salary).
· Generous car allowance or a company car and fuel card.
· Laptop and smart phone.

Could you be part of our growth story? Are you seeking an opportunity to take that next step in your career and develop your experience? Do you want to work with a likeminded team of ambitious and driven people?

At NCS we’re extremely proud, proud to be in business for over 30 years, to still have our first employees, our first business partners and most importantly our first customers. We measure our success not only by our profits, but by our impact on our 5,300 customers, 61,200 end users and their workspaces that span across every corner of the UK.

After 33 years in business we are proud to be one of the largest independent providers of office solutions in the UK, but we never rest on our laurels. Our vision is to provide complete office solutions to business across the UK – Print, Telecoms and Mailroom from one single source. This vision is ever evolving but always aligns back to our guiding principle – helping businesses work smarter.

  • 3 + years of B2B field sales experience. Experience in the Telecom and/or Managed Print sectors would be an advantage.
  • Track record of meeting and exceeding both gross profit and other sales activity targets.
  • Comfortable proposing leasing offers and explaining the total cost of ownership of solutions.
  • Tech savvy with a demonstratable track record of quickly learning and understanding new product offerings.
  • A thirst to constantly develop and improve.
  • An outgoing, effective communicator who can position themselves as a trusted advisor with clients.
  • Excellent literacy and numeracy skills.
  • Comfortable with CRM systems and maintaining them.
  • Highly motivated, self-starter and problem solver.
  • Full driving licence.
  • As a Senior Account Manager your primary responsibility will be to meet and exceed your Gross Profits targets and make a significant, positive, contribution toward the performance of the NCS Belfast Branch.
  • Meeting agreed key performance indicators and keeping the company CRM platform updated.
  • Maintaining and developing an existing customer base by reviewing and recommending solutions across the entire NCS solution portfolio including print, telecoms and mailroom.
  • Grow your customer base through prospecting and securing new business.
  • Managing your sales process from end to end making calls, connecting with customers, booking meetings and building relationships.
  • Performing current state assessments and developing and presenting tailored proposals to customers.

Other Opportunities

Sales positions

Service positions

Aberdeen

Bon Accord House
Riverside Dr
Aberdeen
AB11 7SL

F: 0131 445 9951
T: 01224 399 150

Edinburgh

109/13b Swanston Road,
Swanston Steading
Edinburgh
EH10 7DS

F: 0131 445 9951
T: 0131 445 9950

Glasgow

65 Rodney Street
Glasgow
G4 9SQ

F: 0141 353 0011
T: 0141 353 0000

Belfast

Unit A1
19 Heron Road
Belfast
BT3 9LE

F: 028 9073 5566
T: 028 9073 5555

Newcastle

1 Staithes
The Watermark
Gateshead
NE11 9SN

F: 0191 482 9601
T: 0191 482 9600

Stoke-on-Trent

Unit 4 Scotia Road Business Park
Fitzgerald Way
Tunstall
Stoke-on-Trent
ST6 4HG

F: 01782 820 999
T: 01782 747 340

Norwich

428/429 Breckland Business Centre
St Withburga Lane
Dereham
Norwich
NR19 1FD

F: 01782 820 999
T: 01362 654 120

Essex

7 Dolphin Point
Dolphin Way
Purfleet
Essex
RM19 1NR

F: 01708 891 892
T: 01708 891 891

Julie Cassidy

Marketing Manager

A bit about Julie

As the Marketing Manager I get to work on lots of different creative projects across the business!

Hands down my Dad, he’s 100% my hero and inspires me every day!

Whilst backpacking in Australia I stayed in an old Cattle Ranch in the middle of the outback and spent my days mustering cattle by horse back and later by helicopter (apparently one of the deadliest occupations in OZ).

Mark Scott

Photocopier engineer

A bit about Mark

Photocopier Engineer. Repair & install new machines.

To keep the customers happy and keep up the high standard of service we provide the good
name of the company.

Anywhere that’s sunny and has a sandy beach ticks every box for me!

Paul McShane

Sales Director

A bit about Paul

I’m the Regional Sales Director for Northern Ireland and I see my role very much as a
supportive one for team in Belfast and for our customers in Northern Ireland.

My family, our customers, oh and a healthy degree of competitiveness

Me and my No.1 team doing the obligatory Family Christmas photo x

My eldest, Mia, currently wants to be a Mid Wife. I think she’d be great in a caring
role, however her future career choices change quiet regularly!

Thank you for
your enquiry.

A member of our team will be in touch very shortly.

Thank you for your submission.

Your form has been sent successfully.

Nichola Miller

Sales Administrator

A bit about Nichola

I’m a Sales Administrator and I play with spreadsheets and move data around :)

Being able to solve problems for others and knowing you’ve made even a small difference to someone’s working day.

On the o2 Cable Cart in London heading to Country2Country

I wanted to be an archaeologist, until it dawned on me I may come across big spiders!